# Custom Solutions

> Canonical: https://goodglyph.com/en/custom-solutions

When a fixed package isn't enough, we build from scratch: brand, platform, online store, or application, exactly to your goals. You tell us where you want to go; first we deliver a pitch deck with the strategy, scope, and investment, then we build the path.

## Who it's for

- **Brands going through a rebrand** — You've outgrown the old image and want an identity that reflects the business you are today, plus a site to match.
- **Businesses with a big launch ahead** — You're launching a new product, service, or location and want everything ready from day one: brand, site, and clear messaging.
- **Businesses digitizing their processes** — You still work in Excel or on paper and want an online store, a client portal, or an internal tool that makes your work simpler.

## How we work

### Discovery and strategy (1–2 weeks)

We talk through your goals, study the market and competition, and define clearly what we're building and why. You leave with a plan and a brief we both approve.

- Conversation and review of where you are now
- Clear, measurable goals
- Market and competitor analysis
- Detailed project plan
- Brief approved by both sides

### Design and iteration (2–4 weeks)

We create the concept and refine it together, round by round, until the design represents exactly what you want.

- Wireframes and user flows
- Concept directions
- Design system in Figma
- Interactive prototype
- Unlimited revisions, until you're happy

### Development and integrations (3–5 weeks)

We build the visible side and the back end: clean code, integrations (payments, invoicing, CMS, analytics), and full testing.

- Front-end development (Next.js, React)
- Back end and database
- Payments and invoicing integration
- CMS configured (Sanity)
- Analytics and tracking
- Documented code, handed over

### Launch and handover (1 week)

We put everything live, train your team, and hand over the project with documentation. After launch, you get 30 days of fix support.

- Going live in production
- Training for your team
- Full documentation
- 30 days of fix support
- Launch plan

## Our promises

- **We define what's included from the start** — Everything in the project is clear before we begin. Changes need a written OK and a clear price.
- **Deadlines are kept** — We communicate the deadline up front and keep it. If something comes up, you hear it right away, not at the end.
- **The code and accounts stay yours** — Modern, portable solutions. No lock-in, no depending on us after delivery.
- **We don't disappear after delivery** — 30 days of fix support, plus maintenance on request. We stay close.

## Investment

### Standard projects — €1.000–€5.000

For most small businesses that want a solid brand and a professional site.

- Complete visual identity
- Multi-page presentation website
- CMS for editing content
- Contact form integration
- Basic SEO optimization
- Unlimited revisions included

Example: brand + multi-page presentation website, approx. €2,500. Timeline: 4–6 weeks.

### Complex projects — €5.000–€15.000+

For digital products, online stores, custom applications, and platforms, with consulting and a pitch deck included.

- Full strategy plus brand
- Full-stack web application
- Payments and invoicing integration
- Multilingual and GDPR
- Custom CMS
- Analytics and tracking
- 30 days of support included

Example: online store with payments and invoicing, approx. €8,000. Timeline: 8–10 weeks.

## FAQ

### How do we start?

With a short conversation, on WhatsApp or email. You tell us what you need and where you want to get to, and we tell you whether a custom solution fits and how we'd build it. The conversation is free, with no obligation.

### How do you set the price?

Custom solutions are estimated clearly after the first conversation, based on scope. Complex projects start from €5,000, smaller ones from €1,000. The price stays the one we agreed, with no surprise invoice at the end.

### How does payment work?

Staged, tied to the project's progress: 50% upfront and 50% on delivery, or 30/40/30 on larger projects. We invoice your company, tax-deductible. (The Brand Kit is paid in full, by bank transfer.)

### How long does a custom project take?

It depends on the complexity. A smaller project takes a few weeks, a complex one a few months. We give you a clear estimate after we decide together what we're building.

### What if I want changes along the way?

Small changes are included. For anything new compared to what we set at the start, we tell you the cost and timeline clearly before we continue. Not a cent more without your agreement.

### Is there a guarantee or support after launch?

Yes. You get 30 days of fix support, free. After that, if you want, we continue with a monthly maintenance package.

### What technologies do you use?

Next.js, React, Sanity, Shopify, Stripe, and Vercel, depending on the project. They're modern, portable solutions: the code and accounts stay yours, we don't lock you in.

### Who owns the code and files?

You. Everything you pay for, we deliver: code, design files, and access. They're yours and you can take them with you anytime.

### Do you work with early-stage businesses?

Yes. Some of our clients are on their first identity or their first serious digital product. We guide you step by step.

### Do you do both design and development?

Yes, both, in the same studio. You don't have to juggle between a designer and a developer who don't talk to each other.
